Frequently Asked Questions (FAQs)

General FAQs

-Carpet Cleaning, Protection, Repairs and Stretching
-Tile & Grout Cleaning, Sealing and Repairs
-Natural Stone Cleaning, Sealing, Honing and Polishing
-Upholstery Cleaning and Protecting
-Leather Cleaning and Protecting
-Area Rug Cleaning (on site)

Check our Prices page for current prices. 

Yes we do

Yes we do

Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up items from the floor in areas you want cleaned, such as rugs, plants, trash cans, etc. Pre-vacuum / Sweep all areas to be cleaned. Move any furniture you want us to get under. 

Yes, our solutions are non-toxic and safe for the environments it is safe for kids, pets and family. We spend a little more on our solutions than other companies because of this reason. 

We Service all Maricopa County Cities plus Gold Canyon, San Tan Valley, Apache Junction, Maricopa and Fountain Hills. Check our Prices Page for your cities minimum.

We accept cash, check, debit & credit cards, zelle, venmo and PayPal.

At the location at minimum a water hose connection sometimes electricity, some apartments do not have any water connection

Yes we have a minimum of $200 and use our truckmount if we can’t reach with a truckmount we use a portable.

No but we can. We will definitely not move any furniture that is to heavy, expensive/valuable or may have sentimental value(examples are Entertainment systems, 1000lb table, $50,000 marble sculpture, ashes). Any furniture we move will be at your expense. So if something breaks while we are moving something for you, we are not responsible. Additional charges may apply. 

Yes, we have a 30 day warranty. If you are not satisfied for any reason, we will come back and re-clean at no extra charge.

Check our Prices page for current prices. We service carpet, hard floors and upholstery

Carpet Cleaning FAQs

Encapsulation / Low Moisture Method: 1-2 hours

Truckmounted Steam Cleaning: 2-24 hours

Dry time is affected by humidity, temperatures and air flow to area. Using fans in rooms after we clean and turning on your AC or heating system can help with the dry times. Do not put furniture with wood or metal touching the carpets until they are dry because it can cause a rust or wood stain. You can walk on your carpets right after but no shoes because it can resoil your carpets, use socks or feet. Be careful walking from the damp carpet to hard surfaces to avoid slipping.

As the carpet dries, these bubbles or wrinkles should start to lay flat again. Once it is dry they should be unnoticeable. This is usually a sign that the carpet was in need of re-stretching prior to the carpet cleaning

We cannot guarantee every spot and stain will come out. There are times where the stain actually changed the dye of the carpet or discolored the carpet. We can however get every stain out with our dyeing services where we strip the dye from that area then re-dye the carpet back to the normal color.

Every 6 to 12 months but if there is more traffic or kids, pets or big family. You  might be closer to the 6 month or more.

On Average, 20 minutes to walk through and set up and then 20 minutes per room but depends on soil, any stains we remove, size and furniture being moved.

Two parts. First part is residues left in the carpet which attract dirt. Every cleaner uses some sort of pre-spray and there are all kinds, but this basically the pre-spray isn’t completely rinsed out and neutralized. Our cleaning pre-spray is soap and residue free and we use as minimal as we can and we rinse with soft water (hard water will make your carpets crunchy) and neutralize as necessary (heavily soiled carpets). Second part is the protectant from the manufacturer gets worn off from soil and traffic and we can re-apply it after the cleaning. 

It’s not necessary, but we recommend it. When needed, we can pre-vacuum and our equipment is vacuuming the entire time

Carpets are your houses biggest filter and catch dust, dirt, dander and allergens. Soils and stains will actually cause your carpets to wear down faster, have a professional carpet cleaning will extend the life of your carpet, can keep manufacturers warranties in place, remove dirt and allergens making it healthier for you and your family, and helps restore the original look and luster of your carpets. 

Just a steam cleaning will not, You will need pet odor treatment which treats the bacteria causing the odor then we extract all of that and removing the source removes the odor. 

We use a few methods. 95% of the time we use hot water extraction with a truck mounted system often referred as steam cleaning. This method is recommended by the carpet manufacturers and is the best method for carpet cleaning. This method removes the toughest soils. We pre-spray the carpet then agitate fibers and then hot water extract. 

Second method is low moisture cleaning with a buffer or Counter Rotating Brushes. We pre-spray the carpet and pre-spray the carpets with our encapsulation method and scrub the carpets with either the CRB or Buffer. Then our solution encapsulates the soil and turn it into a easy to remove micro crystals. You will have to vacuum over the next several days and be amazed how cleaner and cleaner they get.

Typically, an area is a room that is up to 200 square feet(15×13.3). Living room/dining room combos are considered two areas. Any area over 200 square feet but less than 600 is priced as two areas. Baths, Halls, Stairs, and walk in closets are priced separately from a standard area, at a lower price. 

You can find carpet cleaning services near you on our website or give Bloom a call at 480-420-6551

Sometimes large spills or stains in the carpet may wick back to the surface after cleaning. Usually means pad has that substance and got wet. Call us back and we will fix this right away.

We offer 30 day guarantee if you are not happy for any reason we will spot clean or completely reclean the area in question. 

We are the most affordable for the quality of cleaning you are getting. We pay attention to detail, OCD cleaners and try to get the carpet cleanest every time. There are no hidden fees or additional charges and all our technicians are friendly and knowledgeable. 

We do a hot water extraction method which is often referred as steam cleaning because of the steam you see coming out. Our truckmount produces hot water which helps remove dirt and soil. This hot water is what we use to rinse your carpet and the powerful suction removes most of the water that is put down.

Depending on the type of carpet we’re cleaning, you may notice a faint scent especially with wool carpets. When there is pet odor and it is not treated it’ll still smell like pet odor. 

Carpet & Upholstery Protection FAQs

After thoroughly cleaning your carpets and upholstery, our special protector can be professionally applied. Our protectors help resist soiling from dirt, water and oil based spills by covering each fiber in a protective coating. This give you more time to clean up spots and spills before they soak and permanently staining your carpets. This will help keep your carpets and upholstery looking it best and makes vacuuming and cleaning up spots easier.

Yes, carpets come with a protector from the manufacturers. This is why any spilled drinks on new carpet is easy to clean and doesn’t stain it. This protector is removed after time with traffic and soils. Carpet manufacturers recommend that you have this protector applied about once a year.

Carpet cleaning protectors do not leave a residue. What leaves a residue is any soaps being used and not rinsed out.

Not exactly, the carpet and upholstery protector puts a coating around the fiber and lets you pick up spills without letting the stain set. 

Tile & Grout Cleaning FAQs

We pre-spray your tile and grout, scrub the grout and tiles and then we use a pressure wash-like tool that hooks up to our truckmount and clean and extracts the dirt and grime embedded in the grout.

To preserve the sealant and general cleaning, we recommend that you use a neutral cleaner. You’ll want to avoid bleach and harsh chemical, it cause the sealant to wear off earlier.

Wait until sealant is dry which is about 30 minutes, then you can walk it. It takes about 24 hours to cure so avoid any liquid contacts.

Color seal will restore your grout to its original appearance. Our premium color seal restoration service will fix stained grout and wrong color installed grout by providing a layer of uniform color to your grout lines, your tile and grout will look like it was just installed and sometimes better. Color stain sealant also works as protectant barrier against water and oil based stains, spills and dirt/soil.

Grout is a porous material that absorbs soil and spills like a sponge. The sealant will help by giving a layer of protection against dirt, and spills so you can clean it up before they soak the grout. We have a clear sealant or a color sealer.

Clear sealer is an invisible or clear layer of protection. This layer will give you more time to clean up dirt and spills before the permanently stain your grout. It is not waterproof though.

We use truck mounted system and use a process called hot water extraction often referred to as steam cleaning because of the steam you see when we are cleaning. 

Avoid using harsh chemicals like bleach that will break down your sealer. Use a neutral grout cleaner. 

We recommend mixing 1/2 cup of baking soda, 1/4 cup of hydrogen peroxide, 1 tsp dish soap. Mix together the baking soda, hydrogen peroxide and dish soap. Spoon mixture onto grout, wait 10 minutes, scrub and rinse.

 

Different factors will determine how often you need your tile and grout cleaned. Traffic, pets, kids, parties and your floor maintenance. Anywhere between 6 months and 24 months.

Dirt and soil get compacted into your tile and grout, causing noticeable grout discoloration and traffic areas on your tile. A professional tile and grout cleaning will bring your tile and grout back to life.

We offer 30 day guarantee if you are not happy for any reason we will spot clean or completely reclean the area in question. Some situations grout will be stained and only a color seal will be able to fix that.

On our website BloomCarpetCleaning.com or call 480-420-6551

Natural Stone Cleaning FAQs

Bloom’s natural stone services are indoor floors, but also counter tops, showers and outdoor stone.

Wait until sealers and polish to dry which is at least one hour, then you can walk on it. It takes about 24 hours to cure so avoid any liquid contacts and limit foot traffic. 

To preserve the sealer and polish of your floors, we recommend that you use a neutral stone specific cleaner. You’ll want to avoid bleach, cleaners with wax, any acidic or acid cleaners, and harsh chemical.

Natural stone and grout are porous material that absorbs soil and spills like a sponge. The sealant will help by giving a layer of protection against dirt, and spills so you can clean it up before they soak the grout. Sealers help enhance the natural beauty of your floors.

Time will vary on a number of factors including type of stone, size of stones, soil on stone and grout, square feet and number of application of polish or sealers that are applied. For an average room (200 square feet) it takes 30-60 minutes to complete the cleaning process.

With Natural stone floors, no two pieces look the same. Ceramic and porcelain tile have repeating patterns or exact same patterns and colors on 2 or more tiles. If you are unsure of the type of flooring you have, our technicians can analyze the material and determine the type of flooring you have in your home.

Different factors will determine how often you need your stone cleaned. Traffic, pets, kids, and your floor maintenance. Anywhere between 6 months-12months, you can ask your technician for recommended cleaning and maintenance plan for your natural stone. 

Bloom services Travertine, Marble, Limestone, Slate and Granite and some Flagstone, Concrete, Terrazzo and Saltillo Floors.

Upholstery Cleaning FAQs

Professional cleaning may impact the coating but the soils and daily living caused this coating to deteriorate. We can reapply this coating following cleaning.

Yes, we can still clean your furniture. After some testing of fabric a hot water extraction often referred to as steam cleaning may be the best method, Manufacturers are required to recommend a method even though it may not be the most effective.

Cleaning upholstery will vary based on the fabric. Before you clean upholstery make sure you check the manufacturer’s cleaning instructions. The tag of any upholstered furniture will have one of four different letters on it.  

  • W — You can clean this material using water.
  • S — No water. You’ll need to purchase a special solvent-based cleaner.
  • WS — You can use water or a solvent-based cleaner on this sofa.
  • X — Vacuum only.

This will help you choose the best cleaning method.

It will depend what cleaning method we use. Low moisture about 1-2 hours, hot water extraction often referred to as steam cleaning takes about 2-6 hours

Yes its called hot water extraction, often referred to as steam cleaning because of the seam you coming out. 

We are you upholstery cleaners. schedule online  or call us.

We use hot water extraction or referred to as s team cleaning. Some fabric require a more sensitive cleaning method.

Manufacturers recommend having upholstered furniture professionally cleaned every 12-24 months depending on use.

Leather Cleaning FAQs

  1. Vacuum your couch using a soft brush attachment. Make sure you get into the crevices.
  2. Mix a solution of equal parts water and vinegar.
  3. Using a microfiber cloth, wipe down the entire couch.
  4. Dry the couch using a clean towel.
  5. To condition your leather couch mix one part vinegar with two parts flax seed oil. Using a soft cloth, apply this mixture in circular motions and leave overnight.
  6. In the morning, buff your couch with a clean rag to restore shine.

Household cleaners contain silicons and lubricants that provide an outer layer of protectant but end up dehydrating and damaging your leather couch. Our professional leather cleaners process cleans, moisturizers and protectants provides a long-lasting rejuvenation without the damaging side effects.

Bloom cleans all types of leather, includes pigmented, aniline and nubuck.

At Bloom, we use a system to clean and moisturize your leather and we can also provide optional protector for your leather. We start by applying and removing a cleaner that removes soils. Next, the leather is heated to open pores and accept the moisturizer that leaves your leather feeling as soft and supple as the day it was made. If you choose, we will then re-heat the leather and apply a protector that will actually fill in the cracks where soils typically settle, preventing future damage. All of these steps are completed by our fully trained leather care specialists. 

Yes, in fact the leather in autos, boats, and RVs is exposed to more abrasive wear and more extreme weather conditions. These factors make additional care for your leather upholstery in these vehicles even more important.

We are your leather couch cleaners. Schedule online or call us.

Our professional leather cleaning removes soil but can’t correct any damage caused by it. We can do a demo that will help you understand the results of the cleaning. Some leather may need a restoration in addition to cleaning.

Manufacturers recommend having leather professionally cleaned every 6-12 months depending on use.

Like skin, leather needs regulate care to retain its moisture and softened. Most store bought leather cleaners and conditioners provide immediate relief but end up causing long-term damage. Professional products applied by the Pros at Bloom will keep your leather feeling and looking great for a long time.

Hardwood Cleaning FAQs

Wax can make hardwood floors hard to clean and recoat. We can do tests before to make sure we are able to do the cleaning. Floors contaminated by the use of certain maintenance products may not be completely removed by just a cleaning. Products like oil soap, furniture polish, and wax. A simple cleaning will not take this off and sometimes the dirt is embedded with the wax. These products may cause adhesion problem of our recoating system. Floors with these contaminants may need to remove wax, screen and recoat, or be sanded and refinished.

Yes. We remove dirt and soil with our hardwood floor cleaning process, then we’ll coat your floors with our maintenance coat solution. Our fast drying maintenance coat will leave your floors with a uniform, overall sheen and help protect it between cleanings.

When cleaning your hardwood floors, you should ask yourself what kind of hardwood you have and what kind of cleaner have you have been using on your floors in the past. If your floors are sealed with polyurethane or wax, use a mild or pH-neutral soap. Stay away from acidic cleaners because they can damage wood over time. If you don’t know what your floors have been cleaned with, the best product to clean hardwood floors is a neutral, pH-balanced hardwood specific floor cleaner because it’s safe on all hardwood and laminate floors.

We do not recommend that you steam clean area rugs on hardwood floors. Water and steam can permanently damage hardwood. The best area to move the rugs is on to the tile or garage. 

Regular mopping doesn’t reach that stubborn soil that’s in the grooves and pores of your hardwood, but our hardwood floor cleaning does. We use a high counter rotating brush extraction machine and use a neutral cleaner to break up the soil. Last step is going over the floor using a microfiber mop. The edges and stairs are done by hand.

You can find hardwood cleaner near you on this website or give Bloom a call at 480-420-6551

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